Experience That Drives Impact

Princeton, New Jersey, United States

• Promoted to Director of Product Management after 4 years as Senior Product Manager, continuing to lead product strategy and cross-functional execution.

Princeton, New Jersey, United States

• Introduced global standard SDLC processes with smooth implementation and continuous monitoring.
• Developed and implemented product strategies consistent with company vision and market needs.
• Analyzed feedback from customers and stakeholders to deliver the best solutions through the application.
• Worked with senior management to create product plans and roadmaps.
• Led product managers and business analysts, coordinating cross-functional teams.
• Produced and reviewed product requirement documents (PRDs) and business requirement documents (BRDs).
• Ensured products and releases launched correctly and on schedule.
• Managed resource planning and deployment for successful implementation and smooth delivery.
• Tracked product use and impact on end users to plan for growth, enhancements, and scale.

Zurich, Switzerland

• Introduced an agile scrum environment and ran all scrum ceremonies — daily standups, sprint planning, retrospectives, and more.
• Managed project scope and timeline, working with the PO and scrum team on successful deliveries.
• Planned deliverables and helped teams monitor performance.
• Resolved issues that hindered the team's work to expedite deliveries.

• Managed the product line life cycle from strategic planning to tactical activities.
• Specified market requirements for current and future products through market research, customer calls, and prospect visits.
• Prepared, maintained, and evangelized the product roadmap defining short- and long-term releases.
• Developed and implemented a company-wide go-to-market plan, overseeing inter-departmental execution.
• Coordinated internal and external product launches with Marketing, Support, and Training teams.
• Worked with sales management to evaluate and prioritize opportunities and develop strategy.
• Created feature descriptions for Business Analysts and approved product-related BRDs.

Lalitpur, Nepal

• Provided inspired leadership for the organization.
• Supervised Product, Design, Development, QA, Marketing, Sales, and Support teams.
• Developed, implemented, and reviewed key policy, planning, and strategy decisions.
• Oversaw HR for policy implementation, recruitment, and other HR involvement.
• Introduced and maintained a company culture encouraging top performance and high morale.
• Oversaw budgeting, reporting, planning, executing, and auditing.
• Coordinated with the board of directors and senior stakeholders on mission, values, and short/long-term goals.
• Ensured legal and regulatory documents were filed and monitored compliance with laws and regulations.

Kathmandu, Nepal

• Managed the product line life cycle from strategic planning to tactical activities.
• Specified market requirements for current and future products through market research, customer calls, and prospect visits.
• Prepared, maintained, and evangelized the product roadmap defining short- and long-term releases.
• Developed and implemented a company-wide go-to-market plan, overseeing inter-departmental execution.
• Coordinated internal and external product launches with Marketing, Support, and Training teams.
• Worked with sales management to evaluate and prioritize opportunities and develop strategy.
• Created feature descriptions for Business Analysts and approved product-related BRDs.

Dover, Delaware Area

• Led digital process automation and customer life cycle research.
• Developed and implemented new processes.
• Handled client communication and account management.
• Managed marketing and graphical project work, including content creation and graphics.

Nepal

• Mentored students in writing business proposals and technical documentation.
• Prepared students practically for the real industrial world and its demands.
• Encouraged students to develop their own ideas into practical, real-world implementations.
• Guided students in building communication and presentation skills.
• Monitored and tested students regularly to track learning and growth.

Kathmandu, Nepal

• Ran daily standups with the project's Development Manager, QA Manager, and team leads.
• Led sprint planning and resource allocation at the start of every release.
• Ran the weekly bug triage meeting and distributed biweekly reports to project stakeholders.
• Led weekly PA calls with the US team to discuss project status in depth.
• Represented the project in the weekly cross-project status call with the US team.
• Maintained and distributed daily project status reports to all stakeholders.
• Coached team members on project tasks to ensure efficient execution.
• Maintained close, clear communication between the US team and the Nepal team.

Kathmandu, Nepal

• Coded in Java/Grails and implemented designs in HTML/CSS for existing and new Java sites, then packaged and deployed the resulting systems.
• Worked with SQL databases, creating tables and functions to spec.
• Delivered features and fixed client- and server-side issues ahead of deadlines.
• Mentored interns, trainees, and other subordinates.

Kathmandu, Nepal

• Developed front-end web applications for healthcare projects.
• Aligned technology choices with long-range company goals and internal technology standards.

Kathmandu, Nepal

• Worked in the Communication, Networking, and Security department alongside senior IT professionals, including a VPN networking project.
• Supported remittance projects with local and international partner banks.

Estes Park, Colorado

• Managed the entire restaurant business day to day.
• Scheduled staff and resources.
• Tracked inventory across the business.
• Ran recruiting processes.
• Took full charge of driving the business while on the floor.